WCH Self Service Password Reset Instructions


  1. Go to the link for the Password Reset Portal.  https://aka.ms/sspr


  1. Enter your email address and the Captcha Characters.

  1. Select the option I forgot my password and click Next.


  1. Select your preferred method to verify your account and click the blue button.



  1. Create a new custom password and type it into both fields and then click Next. (If there is a problem with your new password, a red text will appear that tells you the issue with your password.)

  1. A successful reset will show you this message. You are now ready to log back into your account with the New Password.