Logging into the remote server via Citrix with a Mac for Watsonville Community Hospital

Citrix Mac Application Setup Instructions:

1. Open a browser and go to the WCH Citrix Link:

   • https://wchremote.cloud.com/

   • Login using your WCH credentials: Enter your credentials as shown below.

   • Username :  [email protected] 

   • Password :   windows password 

2. Click Detect Workspace: 

   • You want to download the Citrix Application to start this process you will click detect workspace.

3. Download Workspace: 

   • You will begin the download process by clicking.

     • I agree.

     • Download.

4. Allow Download:

   • Click Allow on the window.

5. Open In Finder: 

   • Click The Downloaded file located on the tray in the bottom right hand corner.

   • 

   • Click Open in Finder

   • 

6. Open the Download: 

7. Click Install Citrix Workspace:

8. Continue the Citrix Install: 

   • You will click continue through several options.

   • Then you will click Agree.

   • Then you will click Install.

9. Launch Installed Citrix Application:

   • Close the installer. (Do not delete the install).

   • Launch the application from your tray.

10. Enter the WCH Citrix Web address:

    • Type in https://wchremote.cloud.com/.

11. Login using your WCH credentials: Enter your credentials as shown below.

Username :  [email protected] 

Password :   windows password 

12. Launch Cloud Desktop: 

• Click on the Cloud Desktop Icon to launch the Desktop.

• The Cloud Desktop will launch in a new window.

13. Access Remote Desktop: The cloud Window in your browser will give you full access to all of the WCH and Medhost programs you need.

• Click on the Cloud Desktop Icon in the tray to access the Desktop.

• If you have any problems accessing anything contact the Helpdesk.

You should now be connected to the system.